Did Your Long Distance Movers Cancel? We can Help.
Disreputable long distance moving carriers and brokers may cancel your move at the last minute for reasons such as low-balling your rates or no longer being available. This practice is common in the industry when hiring a small, long distance moving company. Smaller carriers have been reported to accept your deposit payment and, as time passes, attempt to raise your price at the last minute or contact you to cancel the haul without a valid reason. To avoid this, it's best to ensure you're working with a trustworthy brand that has a history of reliability. You can gauge a long-distance mover's trustworthiness by checking for online feedback before hiring them.
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If your long distance moving company cancels and refuses to show up, there is not much you can do other than contact a last-minute mover for assistance. At American National Movers, we can accommodate last-minute long distance moving requests in case the brand you hired cancels on the day of your move due to a billing dispute or fails to show up at all.
Can Long Distance Movers Cancel On You?
Yes, a long distance moving company can cancel on you at any time—on loading day, at the last minute, and so on. Doing so can potentially ruin their reputation in the long run, so canceling on a consumer is not really in the best interest of the mover. However if your movers canceled, stay calm and follow the steps mentioned below:
Negotiate With Your Movers.
Despite your long distance movers attempting to cancel, you may be able to get them to arrive—if it's a billing issue. Consider giving them a call to attempt to resolve this issue if you cannot afford to reschedule the move for the next day. However, ensure that you're comfortable with proceeding with the movers. A company attempting to cancel is never a good sign, so proceed with caution.
Call Last Minute Movers.
Your movers may have canceled, but there are still last-minute long distance movers available to help you, as long as you can provide them with 5 to 24 hours notice to arrive. Go to Google and type "last minute long distance movers" to request a quote from reputable brands for assistance.
Request For Refund Of Deposit.
If your long distance moving company canceled on you, they could not keep your deposit payment, as services were not rendered. At your earliest convenience, please get in touch with your mover by phone and email to request a full refund of the deposit. If your mover is not responsive to your refund requests, file a dispute with your bank immediately.
File A Complaint.
Lastly, once you have gotten everything in order, file a complaint against the mover for canceling at the last minute. Putting your trust in a mover to help you with your load and then having them cancel at the last minute is unprofessional, and people should be made aware of this. Filing a complaint may help prevent someone from experiencing this, and the mover that canceled on you may even offer compensation to resolve the issue.
Contact Our Long Distance Moving Company If Your Movers Canceled.
A long distance moving company canceling on you is common when you hire a small brand that doesn't value its reputation. But don't panic; relocation brands like American National Movers specialize in handling last-minute inquiries at reasonable rates. Contact one of our representatives at 1-800-245-7967, and we will assist you with your moving needs, even if your original movers have canceled on you.