How To Know If Your Movers' Reviews Are Fake
- American National Movers
- 28 minutes ago
- 4 min read
When considering a local or long distance moving company, many consumers check reviews to see whether the mover is ethical, reliable, and trustworthy. For many, a mover's reputation is very important because the company you hire will be in possession of your possessions. These possessions help shape someone’s life, so finding a mover that you can count on is important.
Unfortunately, some brands (many start-up moving companies) engage in deceptive review practices, posting fake positive reviews to appear more established or trustworthy. But there are ways to tell whether these are legitimate experiences or fabricated by fake accounts.
How To Spot Fake Reviews From A Moving Company
Moving companies with fake reviews follow the same pattern: most consumers don’t notice because they're making impulse purchases or feeling pressured to hire a mover quickly.
1) Several 5 Star Reviews Posted In The Same Year
If a mover has a surplus of reviews posted within just one year, it is a strong sign that the reviews are fake. A truly reputable long distance moving company will have both positive and negative feedback posted for at least 3 to 5 years. If a mover has a surplus of reviews posted within just one year, it is a strong sign that the reviews are fake. Not only is this an indication of fake reviews, but it also suggests the brand has been in business for a short time.
2) Reviews Posted On Untrustworthy Websites
A moving company should have reviews on trusted websites, such as Google My Business Profile, BBB, Best Company, Trustindex, and other sites that verify reviews before posting them. Otherwise, a moving company can get listed on a third-party website and submit reviews that were never verified or proven to be a legitimate experience.
3) No Negative Reviews
No complaints registered against a business isn’t always an indication of fake reviews, but it shows the business has been in business for a short period of time or hasn’t serviced enough jobs. A business that is in high demand and/or has been operational for 5+ years will eventually get complaints due to the nature of shipping.
Unfortunately, it's impossible for any established moving company to avoid complaints; that's why all the major brands have several. Not because they are bad movers, it’s simply because they have been in business for decades and get a high volume of sales.
How To Know If A Moving Company Has Legitimate Reviews
When looking for a legitimate moving company with real reviews, the key is to find positive reviews posted over the years, not just from the past couple of months.
1) Gradual Consistent Reviews
Reliable long distance movers build a good reputation over time, not in a week or a couple of months. Getting online feedback takes time, and it comes gradually. So, if a mover has both positive and negative feedback posted over 3+ years, chances are their reviews reflect real experiences.
2) Reviews On Multiple Platforms
Reputable businesses have multiple online testimonials across multiple platforms. They should have reviews on their Google profile, the BBB, Yelp, and other trusted websites. This shows that the mover has a good reputation and is backed by multiple review sources.
3) 5+ Years In Business
Movers that have been in business for at least 5 years are far less likely to engage in posting fake reviews because their business is already established. Generally, it's new startups that post fake reviews because they don’t have an online presence, which is a turn-off for most customers.
Frequently Asked Questions
Below are the most common questions people ask when looking for a reputable long distance moving company with good reviews.
How Can I Identify Fake Reviews From A Moving Company?
Several recent reviews, reviewers with no review activity, and a start-up moving company are key indicators of fake reviews.
Why Do Movers Have So Many Bad Reviews?
Long distance moving companies that have been operational for several years will rack up more negative reviews that appear to be a lot. Especially if the mover operates nationally and is in high demand. Moving is very tedious, and consumers are likely to complain during high-stress transactions such as relocating between states.
How Do I Know How Long A Mover Has Been In Business?
If the mover has a BBB profile, their main profile would state how long they have been in business. If the mover does not have a BBB profile, try googling the business name and ask AI. However, it’s recommended to avoid long distance moving companies not listed with the Better Business Bureau.
How Do I Know If My Mover Is Reputable?
A quick Google search will tell you whether your mover is reputable. If they are, you should see several websites that reference the moving company and provide consistent positive feedback online. If it’s hard for you to find anything about the business, they may be legitimate, but they are not considered reputable because they lack a reputation.
What Are The Best Companies For Moving Long Distances?
Allied, Mayflower, United Van Lines, and American National Movers are top-rated brands for interstate relocations. However, these are established brands, their services aren’t cheap, and since they are in demand, they may have more complaints than the average mover.
Comments