Moving out of state and want to hire long distance movers to move your household goods? Here are some common scams to look out for when comparing estimates:
Long Distance Movers Manipulating Your Costs To Appear Cheaper
In the moving industry, reputable movers can sometimes be expensive, and it's hard to tell if a cheap moving company is honest or disingenuous. Some long distance movers advertise their costs as affordable and then charge you hidden fees on your move date. Here is what to know:
Volume: Moving companies calculate your out of state and long distance costs by cubic feet or weight. Disreputable movers may intentionally under-quote your estimate to appear as a cheap option. However, they intend to increase your costs by several thousand at the last minute.
Non-Binding: If your estimate is non-binding, pay close attention to the actual volume of your estimate. Non-binding estimates can change at any point during your long distance move. If you don't plan accordingly, you may find yourself in a bind, where you'll have no choice but to pay the extra.
Binding: If the thought of your moving estimate increasing is getting you anxious, ask your long distance movers for a flat rate. A flat rate is considered a binding not to exceed quote. This means your long distance moving company cannot increase the cost of your out of state move, even if estimated incorrectly.
Prior to Loading: By law, long distance moving companies must disclose additional charges to be added to your costs prior to loading your items. If your movers loaded your truck and then told you about an added cost, this is considered a hostage move. If this happens to you, ask your movers to unload or contact the FMCSA for assistance immediately.
Hostage Moves: Some of the worst moving companies will take things even further and wait till they leave with your stuff before disclosing their true costs. The best way to avoid this is by asking for the bill of lading and outlining the total costs before allowing your movers to leave with your shipment.
FMCSA: The Federal Motor Carrier Safety Administration regulates moving companies and can help protect you from scams. If you are in an unlawful dispute with your movers, contact the FMCSA, and they'll help you get your stuff back.
Red Flags in Moving Company Contracts
When you're in the process of hiring a long distance moving company, the contract you sign is your best protection against potential scams. Here are red flags to look out for when getting a moving estimate for your out of state move:
Vague Language: If the contract has vague terms about the services provided or the fees charged, this is a red flag. Clear terms and conditions are key in moving contracts. You should know exactly what services you are paying for and the cost of each service. Vague language can make it easy for shady movers to charge hidden fees.
No Mention of Tariff Rates: Legitimate movers indicate the rate that you're charged per cubic foot or weight. If your contract does not mention tariff rates, this is a red flag that could indicate hidden fees are likely to appear later.
Deposit Requirements: It's not uncommon for movers to request a deposit to secure a moving date, but be wary of non-refundable payments. If your deposit is not refundable, you may be at the mover's mercy when they attempt to overcharge you.
Surprisingly Low Estimates: If the estimate is much lower than that of other long distance moving companies, this may be a scam. Then, once your belongings are loaded, the price may suddenly increase, and you'll feel forced to pay.
Cubic Feet/Weight: Try to use common sense when estimating the volume of your quote. If you're moving from a 2-bedroom+ home, your estimated volume should likely be at least 700 cubic feet or 4-5k pounds. If your estimated volume does not accurately reflect the volume of your stuff, you will be charged for it down the line.
Best Way To Avoid Long Distance Moving Scams
Before signing a moving contract and choosing a mover for your out of state move, always:
Ask for clarification on vague points or terms in the contract.
Request a copy of the company's tariff to verify charges.
Discuss the deposit amount and terms and ensure the deposit is refundable if you cancel services.
Review the cancellation policy to ensure it is fair.
Visit www.protectyourmove.gov to ensure your movers are trustworthy and have minimal registered complaints on the FMCSA database.
Moving is stressful, we get it, but it's important to take the time to research the mover you're considering. Be sure to check reviews to make sure this company can be trusted with your belongings.
Final Note: Taking these steps can help protect you from falling victim to moving scams and ensure your long-distance move is as smooth as possible.
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